Well, this is awkward. It was a fine Spring day. We were 4 days into a 10-day project, with no rain in sight. Life was good. Then I got a phone call. From the manager at a site, we were working on. “Uh, yea… Hi, this is Jane Doe from the John Center, uh. I… … Read more
Post Addition One of the most interesting projects in my career thus far has been a project that was a large conveyor system suspended 60’ over an active railway, also in use by the facility. Working closely with their safety director during the bid, we devised a strategy that was acceptable to both him and … Read more
Early on in my career, when I was still working on the rooftops, I encountered a consultant who had a very different temperature in the afternoon than he did in the morning. We all know why that is. But, I had soaked a rag in cleaner, to clean and prime a repair he was overseeing … Read more
One summer, I got a call from an angry man, stating that we had to stop “spreading tar” because the smell was too much for him. We’ve had this call before, but usually, its from the glue smell, and it’s on a building we’re actually working on. This time, however, it was for some apartment … Read more
Karen I received a message from the answering service that went something like this: “Hi this is Jane Doe from Karen Properties, you guys came out and replaced our roof last year, well were having leaks in the same spots as before I want a call back immediately with what you will do to rectify … Read more
Cringeworthy We all have it. That job. You know the one. The one that didn’t turn out just right, or the customer that will Never. Stop. Calling. You. You drive past their house, or business, or the name enters your thoughts as you browse past an old job file. It’s like a voodoo curse. You … Read more